Base de connaissances / Knowledge base

Etat des services Internet (16.10.23)

16.10.2023 RESOLU : Antispam sur les services de trafic redirigé.

Le moteur d'un des filtres antispam ne détectait plus correctement les spams. Conséquence, "trop" de mails ont été délivrés. La situation est rétablie depuis 16h00.

11.10.2023 RESOLU : Les mails ont été "dégelés" dès 17h15.

Depuis environ 04h00 le mercredi 11.10.2023, une panne chez Microsoft empêchait la délivraison des mails envoyé en trafic redirigé vers les serveurs des clients Microsoft 365.

L'information de Microsoft via le tableau de bord d'intégrité (Health Center)
Title: Some users may encounter delays sending and receiving external email messages in Exchange Online User impact: Users may have encountered delays sending and receiving external email messages in Exchange Online. More info: Impact was specific to Simple Mail Transfer Protocol (SMTP). Most users would have experienced up to a 1-hour delay; however, in some cases, users may have encountered delays of up to 24 hours. Additionally, the email sender may have received a Non-Delivery Report (NDR) with a "451 4.7.500 Server busy" error message, and their attempt to retry delivery of the email may have been delivered up to 24 hours later. Final status: We’ve completed our deployment of the change, which was a targeted reversion of the code issue causing impact. Users should now be experiencing mitigation, though some residual delays may still occur over the next hour as the change completes. Scope of impact: Impact was specific to some users who were served through the affected infrastructure. The issue affected users Worldwide and only for a portion of IP addresses, therefore not all users experienced impact. Start time: Monday, October 9, 2023 at 11:00 PM GMT+2 End time: Wednesday, October 11, 2023 at 7:00 PM GMT+2